Maintenance requests
Residents submit repair needs and management can assign, monitor and close requests. Explore maintenance software.
Smaller Buildings
Management Software for Small Co-ops, Condos and Apartments
A smaller residential building still needs organized maintenance, package handling, resident communication and documents. NY Concierge puts everyday building work into one accessible platform.
Building management tools without the complexity of an oversized system
A smaller co-op, condominium or apartment building still receives packages, needs maintenance coordination, communicates with residents and distributes building documents. Those tasks do not disappear because there are fewer units.
NY Concierge combines these everyday activities in a single building portal. It is designed to serve residents, doormen, superintendents, property managers and building administrators without requiring separate software for each routine job.
One platform for the essentials
Packages and pickups
Staff log incoming deliveries, residents receive supported notifications and pickups are recorded. Explore package tracking.
Building notices
Send building communications through the platform's supported email and SMS workflows.
Forms and documents
Help residents find building information, policies and common request forms in one location.
Amenity reservations
Manage shared spaces, requests and approvals when a building offers bookable amenities.
AI concierge assistance
Offer AI-assisted help with available building information and routine questions, alongside the platform's core services.
For self-managed buildings and professional management teams
Boards and building administrators
Keep resident services and operational activity organized even when a building has a small staff or shares responsibilities across a few people.
Property managers
Use building-specific access and common workflows across assigned properties. For a broader overview, see NY Concierge for Property Managers.
Residents and building personnel receive role-based access, so management functions do not have to appear in every resident's view.
Pricing that accounts for building size
NY Concierge currently lists a 1–50 unit category at $79 per month or $790 per year, with a 7-day free trial and no setup fee. Other unit-count categories are available. See the full pricing page for current terms before making a decision.
Frequently asked questions
Is NY Concierge suitable for a building with fewer than 50 units?
Yes. NY Concierge includes a pricing category for buildings with 1–50 units, and the core platform is available across paid plans.
Does the building need a full-time doorman?
No. The platform supports several building roles, so the appropriate people can manage tasks according to how the property is staffed.
Is there a trial?
NY Concierge advertises a 7-day trial. Visit pricing and trial information for the current offer and to request activation.
Explore more about NY Concierge
See how NY Concierge fits your building
Ask for a demonstration of the workflows used by residents, staff and management, or explore our 7-day trial.